![]() I really, really, really want to get this file open, as I spent a lot of time on it and was really happy with how it was going. ![]() I have tried running LDD 3 in safe mode, but this has not worked. I have tried uninstalling LDD4 and installing LDD3, but this has not worked I have tried re-installing LDD 4, but this has not worked. I have tried running LDD 4 in safe mode, but this has not worked I have since tried renaming the file, but this has not worked. Obviously, since I am writing this now, I have fixed the internet problem, but the problem with LDD remains. The only other bizarre thing that I noticed was that the internet connection in my apartment had gone down last night as well-our network crashes all the time around here, but a loss of internet connection is rare. I'm not having computer glitches or anything either. Other than this one file, all my other ones seem to be fine. ![]() There was no loading bar or anything-it went straight to that message. This morning, when I went to open the file, I got this message: "Unable to open file". Here is the problem: I was working with a particular file in LDD4 last night and had no problem opening, saving or working with the file. Is this the place to be asking about this or is there a general LDD troubleshooting thread somewhere? I'm experiencing a bit of a bizarre problem with trying to open one particular LDD model file of mine. If that doesn't work, try increasing the "Compability mode" slider. If that doesn't work, follow the instructions above to edit the ini-file directly. Q2: I just installed LDD 4 and now LDD will crash whenever I click the brick palette.Ī:First to try is to go into Edit > Preferences and uncheck "High quality rendering of bricks in the brick palette". Close any processes called LDD.exe).Ģ) Now uninstall LDD, and then delete all LDD files in two places:Ī) The above folder (.UserName\ApplicationData\Lego Company\Lego Digital Designer\)ī) "C:\Program Files\Lego Company\Lego Digital Designer" (or "C:\Program Files (x86) \Lego Company\Lego Digital Designer" for Windows 64 bit editionsĦ) Still doesn't work? Exit LDD and again edit/add the preferences.ini with UseShadersInScene=no and UseShadersInPalette=yesĥ) Still doesn't work? Exit LDD, edit the above mentioned preferences.ini and add CompatibilityModeLevel=100, then re-start LDD. If the above doesn't solve the problem, try this:ġ) Exit LDD if it is running and make sure that all instances of LDD are closed (Open Start Task Manager and look at the Processes folder. NOTE: If you can't find this folder, the read here how to make it visible So you need to edit the preferences.ini-file and set those values to "no".įor Windows 7 and Vista it can be found here C:\Users\UserName\AppData\Roaming\LEGO Company\LEGO Digital Designer\preferences.iniįor Windows XP here: C:\Documents And Settings\UserName\ApplicationData\Lego Company\Lego Digital Designer\preferences.ini Q1: I just installed/updated LDD over a previous version, and now LDD will only start for a few seconds and then shut down or will not show up on screen.Ī: It may be because you have a line in your preferences.ini-file left from a previous LDD installation that saysĪnd with the latest versin of LDD your graphics card cannot handle this. Part 2 - Turn advanced graphics OFF (because LDD is crashing or not starting) Then all you can do is to either update the graphics card or wait for the next release of LDD where hopefully any bug has been fixed. If it still doesn't work, you've either got a too old graphics card/chip or there is a bug in LDD for that particular chip. So how do I know which graphics card/chip I have? In Windows, Start > Run. This is very important, since many problems are solved with updated drivers. Download hereī) Update the graphics drivers. If you can't turn on Outlines and Advanced shading because those options are grayed out, your first step is to update the drivers:Ī) For Windows - Make sure that your DirectX drivers are up to date as this will also install the latest OpenGL drivers (which is what LDD uses). NOTE: If you've got an older computer, you may want to only use the advanded shading and leave the Outlines turned off since outlines seems to be more heavy on the computer. Outlines on bricks should be checked, and Advanced shading lever should be max to the right. If you don't see the advanced graphics (such as brick outlines, see image below) in LDD 4, first make sure you've turned them on. If you don't see the cool, advanced graphics in LDD 4, try this LDD Graphics and general troubleshooting guide
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